COVID-19 Performance Updates

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Patron Information About COVID-19

Last Update: March 27, 2020


March 24, 2020
12 p.m.

Below is a list of performances that have been canceled or rescheduled since our last email on March 17. A list of all rescheduled and canceled performances is above. If you don’t see your performance listed on this page, that means we’re still working on new dates and will let you know as soon as possible.

As most presenting organizations are not-for-profits and the cancellation of performances has a great financial impact on the organizations and employees, we urge you to donate the value of your tickets back to the presenting organization if your performance was canceled or you are not able to attend the rescheduled date(s).

If your performance has been canceled or you are unable to make the rescheduled date, you have several options:< /p>

  • Donate the value of your tickets back to the presenting organization.
  • Get the value of your tickets as a Dayton Live gift certificate to be used for a future performance.
  • Refund back to the credit card used for original purchase or via check.

CANCELED PERFORMANCES

If you have tickets to a performance or performances below, please click on the performance name(s) and you will be taken to a form where you can tell us what you’d like to do with your tickets.

If you know you’d like a refund, please call Dayton Live at 937-228-3630 so we can verify your original payment method.

RESCHEDULED PERFORMANCES

If you have tickets to a performance or performances below, please click on the performance name(s) and you will be taken to a form where you can tell us what you’d like to do with your tickets.

If you know you’d like a refund, please call Dayton Live at 937-228-3630 so we can verify your original payment method.

Please keep in mind that due to high volumes, you may be on hold for several minutes and it may take 2-3 business days to process your request.

If you have any questions, please contact the Dayton Live Ticket Office at 937-228-3630 or send us an email at tickets@daytonlive.org.

The Dayton Live Ticket Office phones will remain open Tuesday-Friday, 10 a.m.-6 p.m. To help slow the spread of COVID-19, Dayton Live ticket agents are working remotely. We ask for your patience as we work in new environments and with new technology. We will also continue to have agents reaching out directly to ticket holders of rescheduled or cancelled performances (hours may vary).

For details about Dayton Performing Arts Alliance performances – including Dayton Ballet, Dayton Opera, and Dayton Philharmonic Orchestra – please visit daytonperformingarts.org/covid-19/.


March 17, 2020
10 a.m.

Thank you for your patience as we determine what performances can be rescheduled and what performances will be canceled.

Below is a list of performances that have been canceled or rescheduled as of March 17, 2020. If you don’t see your performance listed below, that means we’re still working on new dates and will let you know as soon as possible.

As most presenting organizations are not-for-profits and the cancellation of performances has a great financial impact on the organizations and employees, we urge you to donate the value of your tickets back to the presenting organization if your performance was canceled or you are not able to attend the rescheduled date(s).

If your performance has been canceled or you are unable to make the rescheduled date, you have several options:

  • Donate the value of your tickets back to the presenting organization.
  • Get the value of your tickets as a Dayton Live gift certificate to be used for a future performance.
  • Refund back to the credit card used for original purchase or via check.

CANCELED PERFORMANCES

If you have tickets to a performance or performances below, please click on the performance name(s) and you will be taken to a form where you can tell us what you’d like to do with your tickets.

If you know you’d like a refund, please call Dayton Live at 937-228-3630 so we can verify your original payment method.

RESCHEDULED PERFORMANCES

If you have tickets to a performance or performances below and you can attend on the rescheduled date(s), please keep your tickets and use them on the new date! If you are not able to attend on the new date, please click on the performance name(s) and you will be taken to a form where you can tell us what you’d like to do with your tickets.

If you know you’d like a refund, please call Dayton Live at 937-228-3630 so we can verify your original payment method.

Please keep in mind that due to high volumes, you may be on hold for several minutes and it may take 2-3 business days to process your request.

If you have any questions, please contact the Dayton Live Ticket Office at 937-228-3630 or send us an email at tickets@daytonlive.org.

The Dayton Live Ticket Office phones will remain open Tuesday-Friday, 10 a.m.-6 p.m.

For details about Dayton Performing Arts Alliance performances – including Dayton Ballet, Dayton Opera, and Dayton Philharmonic Orchestra – please visit daytonperformingarts.org/dpaa-covid-19-response/.


March 12, 2020
4 p.m.

Governor DeWine has issued an executive order to cancel gatherings of 100 or more people throughout the state of Ohio. Dayton Live – operators of the Schuster Center, Victoria Theatre, The Loft Theatre, and the PNC Arts Annex – is following this order immediately. Dayton Live is currently working to reschedule upcoming performances, including presentations by Dayton Live, Dayton Ballet, Dayton Opera, Dayton Philharmonic Orchestra, The Human Race Theatre Company, and any promoters renting the buildings. We will provide more details about what to do with your tickets as soon as possible. In the meantime, do not come to the Schuster Center, Victoria Theatre, The Loft Theatre, or the PNC Arts Annex as they are closed until further notice. The Arts Garage will remain open for business.

Patrons will be notified directly by email, on our website on Facebook at @DaytonLive365, on Instagram at @DaytonLive365, and on Twitter at @DaytonLive365.

We appreciate the leadership of our public officials and will continue to monitor the situation to ensure the health and well-being of our patrons, artists, staff, and volunteers.